Terms & Conditions

1. Agreement to Terms

These Terms and Conditions ("Terms", "Terms of Service") constitute a legally binding agreement between you ("User", "you", or "your") and The Travel Tech Company ("T3C", "we", "us", or "our") governing your access to and use of our website located at www.thetraveltech.company (the "Website") and our software-as-a-service (SaaS) products and services, including but not limited to TravelHub (unified API gateway) and Nexus (AI-powered content mapping) (collectively, the "Services").

By accessing, browsing, or using our Website or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not access or use our Website or Services.

These Terms apply to all visitors, users, customers, and others who access or use our Website or Services. If you are using our Services on behalf of a company, organization, or other entity, you represent and warrant that you have the authority to bind such entity to these Terms, and "you" and "your" will refer to such entity.

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of our Website or Services after such modifications constitutes your acceptance of the updated Terms.

2. Definitions

For the purposes of these Terms:

• "Account" means a unique account created by you to access our Services.
• "Content" means all information, data, text, software, music, sound, photographs, graphics, video, messages, or other materials that are posted, generated, transmitted, or otherwise made available through our Services.
• "Intellectual Property Rights" means all patent rights, copyright rights, mask work rights, moral rights, rights of publicity, trademark, trade dress, and service mark rights, goodwill, trade secret rights, and other intellectual property rights as may now exist or hereafter come into existence, and all applications and registrations, renewals, and extensions thereof.
• "Service Provider" means any third-party company or individual that facilitates our Services, provides services on our behalf, or assists us in analyzing how our Services are used.
• "User Content" means any Content that you submit, post, upload, publish, display, or transmit through our Services.
• "T3C Content" means all Content that is not User Content, including but not limited to our software, APIs, documentation, logos, trademarks, and other proprietary materials.

3. Service Description

T3C provides cloud-based SaaS solutions designed to facilitate travel technology integrations and content management. Our Services include:

3.1 TravelHub

TravelHub is a unified API gateway that enables travel companies to connect with multiple suppliers through a single integration. TravelHub provides API normalization, transformation, real-time availability, and supplier marketplace functionality.

3.2 Nexus

Nexus is an AI-powered content mapping and enrichment platform that automatically maps, normalizes, and enriches hotel and room content from multiple sources, ensuring accuracy and consistency.

3.3 Service Availability

We strive to provide reliable and uninterrupted Services, but we do not guarantee that our Services will be available at all times or free from errors, defects, or interruptions. We reserve the right to modify, suspend, or discontinue any part of our Services at any time, with or without notice, for any reason, including but not limited to maintenance, updates, or business reasons.

We may impose limits on certain features or restrict your access to parts or all of our Services without notice or liability. We reserve the right to change, suspend, or discontinue any aspect of our Services at any time.

4. User Accounts and Registration

4.1 Account Creation

To access certain features of our Services, you must create an Account by providing accurate, complete, and current information, including but not limited to your name, email address, company name, and other information as requested. You agree to maintain and promptly update your Account information to keep it accurate, complete, and current.

4.2 Account Security

You are solely responsible for maintaining the confidentiality of your Account credentials, including your username and password. You agree to:

• Use a strong, unique password for your Account
• Not share your Account credentials with any third party
• Notify us immediately if you suspect any unauthorized access to your Account
• Be responsible for all activities that occur under your Account
• Ensure that you log out of your Account at the end of each session when using shared or public devices

We are not liable for any loss or damage arising from your failure to comply with these security obligations. You agree that we may, in our sole discretion, suspend or terminate your Account if we suspect any unauthorized access or security breach.

4.3 Account Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to create an Account and use our Services. By creating an Account, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

You may not create an Account if you are prohibited from receiving our Services under applicable laws or if you have previously been banned or suspended from using our Services.

4.4 Account Termination

You may terminate your Account at any time by contacting us or using the account deletion features we provide. We reserve the right to suspend or terminate your Account at any time, with or without notice, for any reason, including but not limited to violation of these Terms, fraudulent activity, or non-payment of fees.

5. Use License and Restrictions

5.1 Grant of License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use our Services for your internal business purposes in accordance with these Terms and any applicable service plan or subscription agreement.

5.2 Restrictions

You agree not to, and not to permit any third party to:

• Copy, modify, adapt, alter, translate, or create derivative works of our Services or any T3C Content
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of our Services
• Remove, alter, or obscure any copyright, trademark, or other proprietary rights notices contained in our Services
• Rent, lease, loan, sell, sublicense, distribute, or otherwise transfer our Services or any rights granted to you under these Terms
• Use our Services for any illegal, unauthorized, or prohibited purpose
• Interfere with or disrupt the integrity or performance of our Services or the data contained therein
• Attempt to gain unauthorized access to our Services, Accounts, computer systems, or networks connected to our Services
• Use any robot, spider, scraper, or other automated means to access our Services without our express written permission
• Use our Services to build a competitive product or service or to build a product using similar ideas, features, functions, or graphics
• Use our Services in any manner that could damage, disable, overburden, or impair our servers or networks
• Use our Services to transmit any viruses, worms, defects, Trojan horses, or other items of a destructive nature
• Use our Services to violate any applicable laws, regulations, or third-party rights
• Scrape, harvest, or collect information from our Services using automated means
• Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with any person or entity

5.3 API Usage

If you use our API services, you agree to comply with our API usage policies, including but not limited to rate limits, authentication requirements, and usage restrictions. We reserve the right to monitor API usage and to throttle or suspend API access if we detect abuse or excessive usage.

6. Acceptable Use Policy

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to use our Services:

6.1 Prohibited Activities

• In any way that violates any applicable federal, state, local, or international law or regulation
• To transmit, or procure the sending of, any advertising or promotional material without our prior written consent, including any "junk mail", "chain letter", "spam", or any other similar solicitation
• To impersonate or attempt to impersonate T3C, a T3C employee, another user, or any other person or entity
• To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of our Services, or which, as determined by us, may harm T3C or users of our Services or expose them to liability
• To use our Services in any manner that could disable, overburden, damage, or impair our Services or interfere with any other party's use of our Services
• To use any robot, spider, or other automatic device, process, or means to access our Services for any purpose, including monitoring or copying any of the material on our Services
• To introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful
• To attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of our Services, the server on which our Services are stored, or any server, computer, or database connected to our Services
• To attack our Services via a denial-of-service attack or a distributed denial-of-service attack
• To otherwise attempt to interfere with the proper working of our Services

6.2 Content Standards

Any User Content you submit, post, or display through our Services must:

• Be accurate and not misleading
• Comply with all applicable laws and regulations
• Not infringe any third-party rights, including intellectual property rights, privacy rights, or publicity rights
• Not contain any defamatory, libelous, obscene, pornographic, or otherwise offensive material
• Not contain any material that promotes violence, discrimination, or illegal activities
• Not contain any material that is harmful to minors
• Not contain any material that violates any applicable data protection or privacy laws

7. Intellectual Property Rights

7.1 T3C Intellectual Property

Our Services, including all T3C Content, features, and functionality, are owned by T3C, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

These Terms permit you to use our Services for your internal business purposes only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services, except as follows:

• Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials
• You may store files that are automatically cached by your web browser for display enhancement purposes
• You may print or download one copy of a reasonable number of pages of our Website for your own personal, non-commercial use and not for further reproduction, publication, or distribution
• If we provide desktop, mobile, or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, provided you agree to be bound by our end user license agreement for such applications

You must not modify copies of any materials from our Services, use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text, or delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from our Services.

7.2 Trademarks

The T3C name, the T3C logo, TravelHub, Nexus, and all related names, logos, product and service names, designs, and slogans are trademarks of T3C or its affiliates or licensors. You must not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on our Services are the trademarks of their respective owners.

7.3 User Content

You retain ownership of any User Content you submit, post, or display through our Services. By submitting, posting, or displaying User Content on or through our Services, you grant us a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform the User Content in connection with our Services and our business, including without limitation for promoting and redistributing part or all of our Services (and derivative works thereof) in any media formats and through any media channels.

You represent and warrant that you own or have the necessary licenses, rights, consents, and permissions to grant the license described above, and that your User Content does not infringe any third-party rights.

7.4 Feedback

If you provide us with any feedback, comments, suggestions, or ideas about our Services ("Feedback"), you agree that we may use, disclose, and exploit such Feedback without restriction and without any obligation to compensate you, regardless of whether you have designated such Feedback as confidential. We will be free to use, disclose, reproduce, license, or otherwise distribute and exploit the Feedback as we see fit, without obligation or restriction of any kind.

8. Payment Terms

8.1 Fees and Billing

Access to certain features of our Services may require payment of fees. We will provide you with pricing information before you incur any charges. All fees are stated in the currency specified at the time of purchase and are exclusive of applicable taxes, duties, and government charges.

You agree to pay all fees associated with your use of our Services in accordance with the pricing terms presented to you at the time of purchase or as set forth in your service agreement. Fees may be charged on a one-time, monthly, or annual basis, depending on the service plan you select.

8.2 Payment Methods

We accept payment through various methods, including credit cards, debit cards, and wire transfers. You agree to provide current, complete, and accurate purchase and account information for all purchases made through our Services. You agree to promptly update your account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed.

8.3 Automatic Renewal

If you subscribe to a recurring payment plan, your subscription will automatically renew at the end of each billing period unless you cancel your subscription before the renewal date. You authorize us to charge your payment method for the renewal fees. You may cancel your subscription at any time through your Account settings or by contacting us.

8.4 Refunds

All fees are non-refundable except as required by law or as otherwise specified in your service agreement. If you cancel your subscription, you will continue to have access to the Services until the end of your current billing period, but you will not receive a refund for any unused portion of the billing period.

8.5 Price Changes

We reserve the right to change our pricing at any time. We will provide you with at least 30 days' notice of any price changes. If you do not agree to the price change, you may cancel your subscription before the change takes effect.

8.6 Late Payments

If payment is not received by the due date, we may suspend or terminate your access to our Services. You are responsible for all costs of collection, including reasonable attorneys' fees, incurred by us in connection with any overdue amounts.

9. Service Level Agreements and Support

9.1 Service Availability

We strive to maintain high availability of our Services, but we do not guarantee uninterrupted or error-free operation. We will use commercially reasonable efforts to maintain uptime and will notify you of planned maintenance that may affect service availability.

9.2 Support Services

We provide support services in accordance with your service plan. Support may be provided via email, chat, or other methods as specified in your service agreement. We will use commercially reasonable efforts to respond to support requests in a timely manner, but we do not guarantee specific response times unless otherwise specified in your service agreement.

9.3 Service Modifications

We reserve the right to modify, update, or discontinue any aspect of our Services at any time. We will provide reasonable notice of material changes that may adversely affect your use of our Services. We are not obligated to provide any particular feature or functionality, and we may remove features or functionality at any time.

10. Data Protection and Privacy

Your privacy is important to us. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to the collection and use of your information as described in our Privacy Policy.

You are responsible for ensuring that any data you submit, upload, or process through our Services complies with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy laws.

You agree not to submit, upload, or process any personal information through our Services unless you have the necessary legal basis and consent to do so. You are solely responsible for obtaining all necessary consents and authorizations before processing personal information through our Services.

11. Third-Party Services and Integrations

Our Services may integrate with or provide links to third-party services, websites, or applications. We do not control, endorse, or assume responsibility for any third-party services, and your use of such services is subject to the terms and conditions and privacy policies of those third parties.

When you connect third-party services to our Services, you authorize us to access and use information from those services as necessary to provide our Services. You are responsible for ensuring that you have the right to authorize such access and use.

We are not liable for any loss or damage that may arise from your use of third-party services or from any interactions between our Services and third-party services.

12. Disclaimer of Warranties

YOUR USE OF OUR SERVICES IS AT YOUR SOLE RISK. OUR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, T3C AND ITS AFFILIATES, LICENSORS, AND SERVICE PROVIDERS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE.

WE MAKE NO WARRANTY OR REPRESENTATION THAT:

• OUR SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS
• OUR SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE
• THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF OUR SERVICES WILL BE ACCURATE OR RELIABLE
• THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH OUR SERVICES WILL MEET YOUR EXPECTATIONS
• ANY ERRORS IN OUR SERVICES WILL BE CORRECTED
• OUR SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL T3C, ITS AFFILIATES, LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• YOUR USE OR INABILITY TO USE OUR SERVICES
• ANY CONDUCT OR CONTENT OF THIRD PARTIES ON OUR SERVICES
• ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS OR ANY PERSONAL INFORMATION STORED THEREIN
• ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR SERVICES
• ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH OUR SERVICES BY ANY THIRD PARTY
• ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH OUR SERVICES

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF OR ANY INABILITY TO USE ANY PORTION OF OUR SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRIOR TO THE ACTION GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED DOLLARS ($100).

THE FOREGOING LIMITATIONS WILL APPLY WHETHER SUCH DAMAGES ARISE OUT OF BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE AND REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE OR WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

14. Indemnification

You agree to defend, indemnify, and hold harmless T3C, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of our Services, including but not limited to:

• Your User Content
• Your use of our Services in violation of these Terms or applicable laws
• Your violation of any third-party rights, including intellectual property rights, privacy rights, or publicity rights
• Your violation of any data protection or privacy laws
• Any fraud, misrepresentation, or breach of warranty by you
• Any claims brought by third parties arising from your use of our Services

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.

15. Termination

15.1 Termination by You

You may terminate your Account and stop using our Services at any time by contacting us or using the account deletion features we provide. Upon termination, your right to use our Services will immediately cease.

15.2 Termination by Us

We may suspend or terminate your Account and access to our Services immediately, without prior notice or liability, for any reason, including but not limited to:

• Your breach of these Terms
• Your violation of any applicable laws or regulations
• Your use of our Services in a manner that we reasonably believe may cause harm to us, our users, or third parties
• Non-payment of fees
• Fraudulent, abusive, or illegal activity
• Extended periods of inactivity
• At our sole discretion, for any other reason

15.3 Effect of Termination

Upon termination of your Account:

• Your right to access and use our Services will immediately cease
• We may delete or disable your Account and all associated data, including User Content
• You will remain liable for all amounts due up to and including the date of termination
• All provisions of these Terms that by their nature should survive termination will survive termination, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability

We are not obligated to retain your data after termination and may delete it in accordance with our data retention policies and applicable laws.

16. Dispute Resolution

16.1 Governing Law

These Terms and any dispute or claim arising out of or in connection with these Terms or our Services shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions.

16.2 Informal Resolution

Before filing a claim against T3C, you agree to try to resolve the dispute informally by contacting us at info@thetraveltech.company. We will try to resolve the dispute informally by contacting you via email. If a dispute is not resolved within 30 days of submission, you or we may bring a formal proceeding.

16.3 Arbitration

Any dispute, controversy, or claim arising out of or relating to these Terms or our Services that cannot be resolved informally shall be settled by binding arbitration in accordance with the rules of [Arbitration Organization]. The arbitration shall be conducted in [Location], and the language of the arbitration shall be English. The arbitrator's decision shall be final and binding.

You and we agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. If for any reason a claim proceeds in court rather than in arbitration, you and we each waive any right to a jury trial.

16.4 Exceptions

Notwithstanding the foregoing, either party may bring a lawsuit solely for injunctive relief to stop unauthorized use or abuse of our Services or infringement of intellectual property rights without first engaging in the informal dispute resolution process described above.

17. Export Control and Compliance

Our Services may be subject to export control laws and regulations. You agree to comply with all applicable export and import laws and regulations, including but not limited to the Export Administration Regulations and the International Traffic in Arms Regulations.

You represent and warrant that (a) you are not located in a country that is subject to a U.S. government embargo or that has been designated by the U.S. government as a "terrorist supporting" country, and (b) you are not listed on any U.S. government list of prohibited or restricted parties.

You agree not to export, re-export, or transfer our Services, directly or indirectly, to any country, person, or entity subject to U.S. or other applicable export restrictions, or in violation of any applicable export or import laws or regulations.

18. Force Majeure

We shall not be liable for any failure or delay in performance under these Terms which is due to earthquake, fire, flood, act of God, act of war, terrorism, epidemic, pandemic, labor dispute, civil commotion, interruption in telecommunications or Internet services or network provider services, failure of equipment and/or software, other catastrophe, or any other occurrence which is beyond our reasonable control and shall not affect the validity and enforceability of any remaining portion of these Terms.

19. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable. The unenforceability or invalidity of any provision in any jurisdiction shall not invalidate or render unenforceable such provision in any other jurisdiction.

20. Entire Agreement

These Terms, together with our Privacy Policy and any service agreements or addenda you may have entered into with us, constitute the entire agreement between you and T3C regarding your use of our Services and supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written, between you and T3C.

No modification, amendment, or waiver of any provision of these Terms shall be effective unless in writing and signed by both parties. Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision.

21. Assignment

You may not assign or transfer these Terms or your rights or obligations hereunder, in whole or in part, by operation of law or otherwise, without our prior written consent. We may assign or transfer these Terms, in whole or in part, without restriction, including to any affiliate or in connection with a merger, acquisition, reorganization, or sale of assets.

22. Waiver

No waiver by T3C of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of T3C to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

23. Relationship of the Parties

These Terms do not create a partnership, joint venture, employment, or agency relationship between you and T3C. You are an independent user of our Services, and nothing in these Terms shall be construed to make you an agent, employee, or representative of T3C.

24. Notices

All notices, requests, consents, claims, demands, and other communications under these Terms must be in writing and delivered to:

Notices sent by email will be deemed received on the date of transmission if sent during business hours, or on the next business day if sent outside business hours. Notices sent by registered mail will be deemed received five (5) business days after mailing.

25. Contact Information

If you have any questions about these Terms, please contact us: