Cookie Policy

1. Introduction

This Cookie Policy explains what cookies are, how The Travel Tech Company ("T3C", "we", "us", or "our") uses cookies and similar tracking technologies on our website located at www.thetraveltech.company (the "Website") and our software-as-a-service (SaaS) products and services (the "Services"), and how you can control and manage cookies.

This Cookie Policy should be read together with our Privacy Policy, which provides additional information about how we collect, use, and protect your personal information. By using our Website or Services, you consent to our use of cookies in accordance with this Cookie Policy.

If you do not agree to our use of cookies, you should set your browser settings accordingly or refrain from using our Website or Services. However, please note that disabling certain cookies may affect the functionality of our Website and Services, and some features may not work properly.

2. What Are Cookies

Cookies are small text files that are placed on your computer, tablet, smartphone, or other device (collectively, "device") when you visit a website. Cookies are widely used to make websites work more efficiently and provide information to website owners.

2.1 How Cookies Work

When you visit a website, the website's server sends a cookie to your device. Your browser stores the cookie in a file on your device's hard drive or memory. The next time you visit that website, your browser sends the cookie back to the website's server, allowing the website to recognize your device and remember information about your visit.

2.2 Types of Cookies by Duration

• Session Cookies: These cookies are temporary and are deleted when you close your browser. They are used to maintain your session while you navigate through our Website.
• Persistent Cookies: These cookies remain on your device for a set period (which can range from days to years) or until you delete them. They are used to remember your preferences and settings across multiple visits to our Website.

2.3 First-Party vs. Third-Party Cookies

• First-Party Cookies: These cookies are set by us directly on our Website. They are used to provide core functionality and improve your experience on our Website.
• Third-Party Cookies: These cookies are set by third-party services that appear on our Website, such as analytics providers, advertising networks, and social media platforms. These third parties may use cookies to collect information about your online activities across different websites.

3. How We Use Cookies

We use cookies and similar tracking technologies for various purposes, including:

3.1 Essential Functions

• Enabling core functionality such as security, network management, and accessibility
• Maintaining your session and authentication status
• Remembering your login credentials (with your consent)
• Preventing fraudulent activity and ensuring security
• Load balancing and ensuring website performance

3.2 Functionality and Personalization

• Remembering your preferences and settings, such as language, region, and display preferences
• Providing enhanced, personalized features and content
• Remembering information you have entered in forms to save you time
• Customizing your experience based on your previous interactions with our Website

3.3 Analytics and Performance

• Understanding how visitors use our Website and Services
• Analyzing website traffic and usage patterns
• Identifying popular pages and features
• Measuring the effectiveness of our content and marketing campaigns
• Identifying and fixing technical issues
• Improving website performance and user experience

3.4 Marketing and Advertising

• Delivering relevant advertisements and content
• Tracking the effectiveness of our advertising campaigns
• Limiting the number of times you see the same advertisement
• Measuring conversions and return on investment for marketing activities
• Providing personalized advertising based on your interests and browsing behavior

4. Types of Cookies We Use

4.1 Essential Cookies

Essential cookies are strictly necessary for the Website to function properly. These cookies enable core functionality such as security, network management, and accessibility. Without these cookies, services you have asked for cannot be provided.

Examples of essential cookies we use:

• Authentication cookies to keep you logged in during your session
• Security cookies to detect and prevent fraudulent activity
• Load balancing cookies to distribute website traffic
• Session management cookies to maintain your session state

Legal Basis: These cookies are necessary for the performance of a contract (providing our Services) and cannot be disabled.

4.2 Performance and Analytics Cookies

Performance and analytics cookies help us understand how visitors interact with our Website by collecting and reporting information anonymously. These cookies allow us to recognize and count the number of visitors and see how visitors move around our Website.

Examples of performance cookies we use:

• Google Analytics cookies to track website usage and performance
• Page view and session duration tracking cookies
• Error tracking cookies to identify and fix technical issues
• Heat mapping cookies to understand user interaction patterns

Legal Basis: These cookies are based on our legitimate interest in improving our Website and Services. You can opt out of these cookies, but this may affect website functionality.

4.3 Functionality Cookies

Functionality cookies allow our Website to remember choices you make (such as your username, language, or region) and provide enhanced, personalized features. These cookies may also be used to remember changes you have made to text size, fonts, and other parts of web pages that you can customize.

Examples of functionality cookies we use:

• Language and region preference cookies
• Display preference cookies (theme, font size, etc.)
• Form data cookies to remember information you have entered
• Video player preference cookies

Legal Basis: These cookies are based on your consent or our legitimate interest in providing personalized features. You can opt out of these cookies, but some features may not work properly.

4.4 Targeting and Advertising Cookies

Targeting and advertising cookies are used to track visitors across websites to display relevant advertisements and measure the effectiveness of our marketing campaigns. These cookies may be set by us or by our advertising partners.

Examples of advertising cookies we use:

• Retargeting cookies to show you relevant advertisements on other websites
• Conversion tracking cookies to measure the effectiveness of our advertising
• Social media cookies to enable social sharing and tracking
• Affiliate tracking cookies to track referrals from partner websites

Legal Basis: These cookies are based on your consent. You can opt out of these cookies at any time.

4.5 Social Media Cookies

Social media cookies are set by social media platforms to enable you to share content on social media or to track your activity across social media platforms. These cookies may also be used for advertising purposes.

Examples of social media cookies:

• Facebook cookies for social sharing and advertising
• Twitter cookies for social sharing and tracking
• LinkedIn cookies for professional networking features
• Other social media platform cookies

5. Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics, deliver advertisements, and provide other services. These third parties may set their own cookies to collect information about your online activities.

5.1 Analytics Providers

We use analytics services provided by third parties, such as Google Analytics, to help us understand how visitors use our Website. These services use cookies to collect information about your use of our Website, including:

• Pages visited and time spent on each page
• Links clicked and navigation patterns
• Device and browser information
• Geographic location (approximate)
• Traffic sources and referral information

For more information about how Google Analytics uses cookies, please visit Google's Privacy Policy and Google's Cookie Policy.

5.2 Advertising Networks

We may work with advertising networks and partners to deliver relevant advertisements to you. These third parties may use cookies to:

• Track your browsing behavior across websites
• Build a profile of your interests
• Display targeted advertisements
• Measure the effectiveness of advertising campaigns

5.3 Social Media Platforms

Our Website may include social media features, such as Facebook "Like" buttons, Twitter widgets, and LinkedIn share buttons. These features may set cookies to enable functionality and track your activity. The use of these features is governed by the privacy policies of the respective social media platforms.

5.4 Content Delivery Networks

We may use content delivery networks (CDNs) to deliver content efficiently. These CDNs may set cookies to optimize content delivery and track usage patterns.

5.5 Third-Party Privacy Policies

We do not control third-party cookies, and their use is governed by the privacy policies of the respective third parties. We encourage you to review the privacy policies of these third parties to understand how they use cookies and other tracking technologies.

6. Other Tracking Technologies

In addition to cookies, we may use other tracking technologies to collect information about your use of our Website and Services:

6.1 Web Beacons

Web beacons (also known as pixel tags, clear GIFs, or web bugs) are small, invisible images embedded in web pages or emails. We use web beacons to track when emails are opened, to track website usage, and to measure the effectiveness of our marketing campaigns.

6.2 Local Storage

Local storage (including HTML5 local storage and session storage) allows websites to store information on your device. We may use local storage to remember your preferences and improve your experience on our Website.

6.3 Flash Cookies

Flash cookies (also known as Local Shared Objects) are data files stored on your device by websites that use Adobe Flash. We do not currently use Flash cookies, but if we do in the future, we will update this Cookie Policy accordingly.

6.4 Device Fingerprinting

Device fingerprinting is a technique that collects information about your device (such as browser type, screen resolution, installed fonts, and plugins) to create a unique identifier. We may use device fingerprinting for security and fraud prevention purposes.

7. Cookie Duration

Cookies may be either "persistent" or "session" cookies:

7.1 Session Cookies

Session cookies are temporary cookies that are deleted when you close your browser. They are used to maintain your session while you navigate through our Website and to remember information you have entered during your current session.

7.2 Persistent Cookies

Persistent cookies remain on your device for a set period (which can range from days to years) or until you delete them. They are used to remember your preferences and settings across multiple visits to our Website.

The duration of persistent cookies varies depending on their purpose:

• Authentication cookies: Typically expire after 30 days or when you log out
• Preference cookies: May remain for up to 1 year
• Analytics cookies: Typically expire after 2 years
• Advertising cookies: May remain for up to 90 days or until you delete them

8. Managing Cookies

You have the right to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, please note that disabling certain cookies may prevent you from taking full advantage of our Website and Services, and some features may not work properly.

8.1 Browser Settings

You can manage cookies through your browser settings. Most browsers allow you to:

• View what cookies are stored on your device
• Delete cookies individually or all at once
• Block cookies from specific websites or all websites
• Block third-party cookies
• Clear cookies when you close your browser
• Receive notifications when cookies are set

Instructions for managing cookies in popular browsers:

• Google Chrome: Settings → Privacy and security → Cookies and other site data
• Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Cookies and website data
• Microsoft Edge: Settings → Privacy, search, and services → Cookies and site permissions
• Opera: Settings → Privacy & security → Cookies

8.2 Cookie Consent Banner

When you first visit our Website, you may see a cookie consent banner that allows you to accept or reject certain categories of cookies. You can change your cookie preferences at any time by accessing the cookie settings in your browser or by contacting us.

8.3 Opt-Out Tools

You can use opt-out tools provided by third-party analytics and advertising providers:

• Google Analytics: You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on
• Digital Advertising Alliance: You can opt out of interest-based advertising from participating companies by visiting www.aboutads.info/choices
• Network Advertising Initiative: You can opt out of network advertising by visiting www.networkadvertising.org/choices
• European Interactive Digital Advertising Alliance: You can opt out of interest-based advertising by visiting www.youronlinechoices.eu

8.4 Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. However, there is no standard for how websites should respond to DNT signals, and many websites, including ours, do not currently respond to DNT signals. We may implement support for DNT signals in the future.

8.5 Mobile Device Settings

If you access our Website on a mobile device, you can manage cookies through your device settings. The process varies depending on your device and operating system:

• iOS: Settings → Safari → Block All Cookies
• Android: Chrome → Menu → Settings → Site settings → Cookies

9. Impact of Disabling Cookies

While you can disable cookies, please be aware that doing so may affect the functionality of our Website and Services:

• You may not be able to access certain features or areas of our Website
• Your preferences and settings may not be saved
• You may need to re-enter information each time you visit our Website
• Some features may not work as intended
• Your user experience may be less personalized
• We may not be able to provide you with certain services

Essential cookies are necessary for our Website to function properly, and disabling them may prevent you from using certain features or accessing certain areas of our Website.

10. Cookies Used on Our Website

Below is a detailed list of cookies we use on our Website, organized by category:

This list may be updated from time to time as we add or remove cookies. We will update this Cookie Policy to reflect any changes.

11. Cookies in Our Services

In addition to cookies used on our Website, our Services (TravelHub and Nexus) may use cookies and similar technologies for:

• API authentication and session management
• Tracking API usage and performance
• Maintaining user preferences and settings
• Security and fraud prevention
• Load balancing and performance optimization

The use of cookies in our Services is necessary for their proper functioning and cannot be disabled without affecting service availability.

12. Your Rights Regarding Cookies

Depending on your location, you may have certain rights regarding cookies and tracking technologies:

12.1 European Users (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have the right to:

• Be informed about our use of cookies
• Give or withdraw consent for non-essential cookies
• Access information about cookies we use
• Object to the use of cookies for certain purposes

12.2 California Users (CCPA)

If you are a California resident, you have the right to opt out of the sale or sharing of your personal information through cookies. We do not sell personal information, but we may share it with service providers as described in our Privacy Policy.

12.3 Exercising Your Rights

You can exercise your rights regarding cookies by:

• Using your browser settings to manage cookies
• Using our cookie consent banner (if available)
• Using third-party opt-out tools
• Contacting us using the information provided in Section 14

13. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated Cookie Policy on this page with a new "Last updated" date
• Sending you an email notification (if you have provided an email address)
• Displaying a prominent notice on our Website
• Other methods as required by applicable law

We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies and tracking technologies. Your continued use of our Website or Services after any changes to this Cookie Policy constitutes your acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us:

We will respond to your inquiry within a reasonable timeframe and in accordance with applicable law.